Looking for steady work in retail convenience stores that hire year-round across Asia? FamilyMart’s large footprint and standardized training make entry practical for first-time job seekers and experienced staff alike.
Applications move quickly when documents are ready and availability is clear. Use this guide to align qualifications, choose an application channel, and prepare for interviews without guesswork.
FamilyMart Quick History
FamilyMart began in Japan in 1981 and expanded through Asia under the “FamilyMart” and “Famima!!” banners.
Operations span Japan, Taiwan, South Korea, Thailand, China, Vietnam, and selected locations in the United States, supported by a headquarters in Toshima-ku, Tokyo.
Thousands of stores provide part-time and full-time roles under a structured training model that helps new hires learn core tasks fast. Specialties include convenience retail, ready-to-eat items, quick-service food, and a franchise network that sustains continuous hiring.
Roles You Can Apply For
Hiring covers front-of-house, operations, and leadership tracks that match different experience levels and schedules. Clear role expectations help tailor a resume and interview answers to the store’s needs.
Flexible availability and customer focus remain consistent requirements across locations. Review the core positions and match responsibilities to your current skills and target hours.
Cashier
Frontline service includes ringing up sales, processing payments, issuing receipts, and handling basic customer questions.
Accuracy at the register and a friendly tone reduce queue times and improve the in-store experience, which managers evaluate closely.
Shelf Stocker
Replenishment covers checking dates, rotating items, and organizing shelves and coolers. Reliable stockers keep high-turn products available during peak hours and maintain tidy displays that meet brand standards.
Cleaning Staff
Store cleanliness affects food safety scores and customer impressions. Duties include surface sanitizing, waste management, restroom checks, and quick spills response during busy periods.
Shift Supervisor
Supervisors coordinate staff breaks, handle escalations, monitor till variances, and lock up or open according to store policy. Candidates aiming for this track benefit from prior convenience, grocery, or QSR experience.
Store Manager
Managers oversee staffing, inventory, shrink control, and sales targets while enforcing safety and cash-handling procedures. Strong results and stable scheduling habits position internal hires for this promotion path.
Night-Shift Crew
Overnight roles focus on restocking, cleaning, and serving late customers. Many regions attach a 夜勤手当 (night premium), which raises hourly pay compared with daytime shifts.
Requirements and Documents
Applying goes faster when baseline qualifications and paperwork match store policy in the hiring country. Roles emphasize service attitude, stamina for standing tasks, and the ability to follow checklists accurately.
Foreign applicants in Japan should align language and status requirements to avoid delays. Prepare the following before contacting a store or submitting an online form.
General Qualifications
Applicants are typically eighteen or older, and a high school diploma is preferred for most roles. Basic Japanese helps significantly in Japan, and a valid visa or residence status is required for non-citizens.
Customer-friendly behavior, clear communication, and physical readiness for lifting and standing round out the profile.
Documents to Prepare
An updated resume, government ID or passport, and, if foreign, a residence card and work permit form the core set. Some stores request a recent health certificate or proof of student status. Digital versions should be legible and current for online submissions.
How the Application Works
Fast responses happen when the process is followed in sequence and contact details are accurate:
- Check current openings on the FamilyMart site or local boards such as TownWork, Baitoru, WorkJapan, or Indeed.
- Tailor a resume to customer service and cash-handling tasks, then gather IDs, permits, and any requested health documents.
- Submit an online form or deliver materials in person to the target branch.
- Monitor email and phone for interview or trial-shift notices, then confirm attendance promptly.
- Attend the interview, present availability, and bring originals of key documents if requested.
- Complete onboarding or short training once selected, then start scheduled shifts.
In-Store Applications
Face-to-face visits create immediate impressions and sometimes lead to same-day interviews.
Preparation shows respect for managers’ time and helps a store visualize shift coverage. Professional appearance, concise answers, and clear availability often move an application to the next step.
Preparation
Print a clean resume and attach photocopies of required IDs and permits. Aim for common hiring windows such as late afternoon on weekdays, when managers can spare a few minutes away from rush hours.
Submission and Follow-Up
Ask for the person in charge, request an application form if available, and complete it carefully if asked to fill it out on-site. A polite follow-up call or visit within three to five days demonstrates interest without creating pressure.
Job Apps and Platforms
Regional job boards simplify discovery when multiple branches sit within commuting distance. Filters for neighborhood, hourly rate, and shift type speed up matching and reduce scattershot applications.
Keeping a complete profile on boards like TownWork, Baitoru, WorkJapan, or Indeed enables quick one-tap submissions when new postings appear.
Interview Process and Timeline
FamilyMart interviews are straightforward and emphasize reliability, communication, and schedule fit.
Managers often ask variations of:
- “Why choose FamilyMart?”,
- “Which hours are available?”, and
- “How would stressful situations be handled during peak times?”
Short, specific examples from school projects, volunteer work, or prior retail experience work well.
Many stores respond within several days, and some invite candidates to a brief trial shift to confirm fit before scheduling regular hours.
Pay, Shifts, and Benefits
Compensation varies by country, region, and shift, and night work commonly carries a premium.
Clear availability during weekends and holidays increases scheduling options and may accelerate pay growth over time. Benefits expand with employment status and tenure, especially on full-time tracks.
Hourly Pay by Country
Japan frequently posts rates around ¥1,100 to ¥1,300 per hour for standard shifts, while night work can reach approximately ¥1,500 per hour.
Reported starting ranges in the Philippines often fall near ₱50 to ₱70 per hour, and Taiwan listings commonly show NT$168 to NT$200 per hour. Tenure, performance, and busy seasons can lift rates or trigger bonuses in some stores.
Shifts and Scheduling
Stores run morning, evening, and overnight schedules, typically requesting three to five shifts per week.
Students and part-timers often receive flexible patterns that fit class timetables, provided weekly hour minimums are met. Managers prioritize candidates who can cover late nights, weekends, and holidays during staffing gaps.
Benefits
Common perks include uniforms, store discounts, and transportation support. Full-time roles may add health insurance, paid leave, retirement contributions, and structured promotion pathways tied to training completion and store results.
Growth and Training
Career development follows a clear ladder from crew to supervisor and onward to assistant or store manager. Consistent attendance, accurate tills, and clean audits build credibility for internal promotions.
Training covers customer service, inventory control, and daily operations, while leadership modules prepare supervisors and managers for coaching, scheduling, and budgeting duties.
High performers sometimes progress into multi-store or regional roles where broader operational metrics apply.
Application Tips that Improve Hiring Odds
Hiring managers notice candidates who remove friction, present clean documents, and offer coverage during hard-to-fill hours:
- Highlight customer-service experience and basic cash handling on a one-page resume that avoids clutter.
- State weekend, holiday, and late-night availability clearly, and mention commuting flexibility or willingness to travel between nearby branches.
- List language skills for Japan and Taiwan markets, using simple descriptors like “conversational Japanese” to set realistic expectations.
- Prepare concise stories about solving small problems under time pressure, such as calming a line during a register issue.
- Follow up once, politely, within three to five days through the store’s preferred channel to confirm continued interest.
Conclusion
FamilyMart offers consistent part-time and full-time roles across a broad store network, supported by practical training and predictable advancement paths.
Strong applications align documents, availability, and short examples that prove a service mindset and reliability. Target stores within a reasonable commute, watch regional job boards, and keep contact details active to avoid missed calls.
Steady performance on early shifts often leads to longer hours, higher responsibility, and faster promotion within the convenience retail track.
